The {bb_caseresults} module displays the Case search results from a search form submission. Used within a Secure Zone.
This module tag can be placed within these areas:
- Page Templates
- Web Pages
- Landing Pages
- Content Holders
This module supports Liquid.
NOTE: This module tag is a part of a future release.
Syntax
{bb_caseresults emptyMessage="" collectionName="" layout=""}
Parameters
- emptyMessage - Custom message value that is rendered. Default text is "No items found.".
- collectionName - The parameter is used to access the collection the Liquid tags.
- layout - Renders the module output using:
layout="Default"- sets the layout to the Default module layout;layout="My Custom Layout"- set the layout to use a custom layout template;layout=""- allows you to code a custom layout right within the web page HTML.
Liquid Tags
- {{caseAssignedTo}} – Team member the case is assigned to.
- {{caseNumber}} – Case number created by the platform.
- {{caseCreateDate}} – Date and time the case was first created.
- {{caseLastUpdate}} – Date and time the case was edited.
- {{caseOwnerName}} – Full name of the owner who submitted the case.
- {{caseDescription}} – Description of the case.
- {{caseFileList} – List of files attached to a case. Files can be downloaded.
- {{caseStatus}} – Status of the case. Possible values are: New, Open, Escalated, Closed, Re-Opened.
- {{caseSubject}} – Subject of the case.
